Check the arrival
Read the label before guessing
Match what arrived to what was agreed.
Keep the product and pharmacy names from your notes beside the package. If anything is unclear, ask the pharmacist or person writing the prescription for a written explanation.
The care check
NAME.CHECK.Bring the open question.Match the product and pharmacy
Check whether the ingredient name, form and pharmacy match the information you were given. Ask about any difference.
As of September 2026, FDA had found false labels on medicines made to order. The labels gave names of nonexistent pharmacies or real pharmacies that had no part in making the medicine.
Use the state pharmacy record to check the name; contact the pharmacy when the label does not make sense.
Get storage instructions for the exact product
Storage rules differ by medicine: some peptide products need cooling, while others are stored at room temperature.
Use the product’s label and the pharmacy’s instructions rather than a general peptide storage rule.
Your body makes GLP-1, a chemical messenger that helps regulate hunger and blood sugar. Medicines that copy its actions include semaglutide and tirzepatide.
FDA advises against using a GLP-1 shot when it arrives warm or has lacked enough cooling.
Have measurement language explained
FDA reports that patients and people treating you have made errors with amounts of made-to-order semaglutide injections.
Ask the pharmacist or person writing the prescription to explain any unclear measurement wording. Ask for written instructions and a demonstration from the care team.
In September 2026, FDA noted that made-to-order drugs may lack some of the directions that come with an approved finished drug.
Read the record
- Read why measurement confusion matters
The FDA alert explains reported errors; use the person treating you and pharmacist for your own instructions.